Effective Problem Solving (EPS) - Methodology and Concepts

Problem Solving Training with Up-to-date Methodologies

Course Duration: 2 Days - 8 Hours/day

EPS represents the most current and up-to-date methodologies and techniques in problem solving in the world today. This class incorporates Problem Definition, IS/IS Not, 5 Why, and the three types of Root Causes and their solutions. Most innovative in this approach is the linkage of the failure mode into problem solving and a robust Preventive Action including the Read-Across methodology.

This course is taught with a number of different options depending on the needs of the organization.

• Two-day EPS course with breakout exercises
• One additional day covering the Seven Statistical Tools that aid problem solving including Check Sheets, Pareto Charts, Histograms, Cause and Effect Diagrams etc. including Brainstorming and Decision Analysis

The class can also be taught as a part of a Quality Improvement process. Omnex will visit the organization one or two months prior to the training to identify problems/issues to improve based on customer and internal issues.

The class will consist of the individuals chosen for the Cross Functional teams for problem solving. Either a two day or three day class can be provided as described above. On the last day of the class, the teams will start their problem solving activities. The Omnex trainer/facilitator can continue to provide onsite mentoring to ensure problems are solved and that team problem solving competency take root.

There is one more option available. Instead of kicking off problem solving tools on the last day, Omnex can sample Customer and Supplier Problem Solving issues and help the team critique good and bad problem solving techniques. This will help company personnel understand improvements that need to be made to current practices.

The class can be taught using any format including 8D, PRR, A3 etc.